Shipments and returns
Package will be ready to ship when finish your custom made requirement on the product.The time of completion of the product will be various due to different requirement for every order. Normally we take 7 to 10 days to craft the product you request.
We will ship the product to your given address by using National Courier service in Malaysia - PosLaju,with tracking number provided.You can get the delivery status in Poslaju official website - www.poslaju.com.my
You are responsible to give us a accurate,complete information needed such as address,recipient name,contact number, that will 100% ensure that the parcel will reach your hand.Any neglect and mistake of provide the information,our company WILL NOT responsible.
We do not accept any kind of return for the following reason:
- Mind changing after confirm the purchase.
- Postage directly to our company without any prior notice
- Claiming the defection of product but failed to provide any evidence.
Before sending the parcel,we will packing with industries standard to avoid any defect of your product.At the same time,we will send a photo of the item to the communication service you use to contact us such as Whatsapp or Messenger,when you accept what we complete then only we will proceed for shipment.
For more information about shipment,we strong recommend you to reach our team via Whatsapp in this link -> http://wasap.my/60122707356